Sep 27, 2007

Good NLP is 90% information gathering and testing, and 10% changework

It is claimed by practitioners that a sufficient understanding and appropriate experience will often make clear how a situation can be better helped, even if this takes considerable time, and so a practitioner is continually trying an approach, observing feedback, forming hypotheses, and testing their understanding with the client. In the end, formal changework (ie, change techniques as opposed to exploratory techniques) is often a minor component compared to the benefit to the client through good exploration.

Note that the divide between exploration and formal change is an artificial one: good exploration will encourage spontaneous re-evaluation and change, and changework is valued and not considered a 'failure', even if it does not progress the situation, because it is still a valuable source of information.

http://en.wikipedia.org/wiki/Principles_of_NLP